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Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare
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About Becoming The Change: Leadership Behavior Strategies
Product Description Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: Practice behavior-based solutions to organizational problems Learn how to support continuous improvement Be more present in their leadership role Learn how to reflect and assess themselves as leaders Achieve better results for patients Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens―from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change. From the Publisher John Toussaint, MD, is the founder and former CEO of Catalysis, the first mission-driven, non-profit organization to develop educational programs to help improve the healthcare industry. He is the former CEO of ThedaCare, Wisconsin’s largest healthcare provider, and the author of the bestselling On the Mend. Kim Barnas is a recognized authority in creating fully integrated leadership in hospitals around the world. She is the current CEO of Catalysis, a former hospital president, and the author of Beyond Heroes: A Lean Management System for Healthcare, winner of the Shingo Prize in 2014. From the Back Cover A wonderful resource for leaders, with case studies and ideas drawn from successful organizations. The framework and tools are helpful for healthcare leaders at all levels and in all sites.” —Maureen Bisognano, President Emerita and Senior Fellow, IHI “John Toussaint and Kim Barnas have instigated and observed more experiments in organizational transformation in healthcare than anyone anywhere in the world. They have found that the key element in any sustainable transformation is new beliefs and management practices by leaders. In this book, they offer a plan for every healthcare leader to truly become the change in the quality and productivity of their organization—along with enhanced patient and employee experience—by first changing their own behavior. It isn’t easy and it requires perseverance. But it is possible, and Becoming the Change shows how.” —James P. Womack, Founder and Senior Advisor, Lean Enterprise Institute “The argument presented so powerfully in this book is more than yet another set of leadership principles; it is a manifesto for direct action via observable leadership. Organizational transformation without personal transformation is difficult—it isn’t easy to be an island of lean thinking surrounded by a turbulent sea of conclusion-jumping followed by analysis paralysis. But its opposite, sustained organization transformation without profound personal change, is impossible. Becoming the change means exactly that: the transformation we so desperately need today will occur only when those of us who lead embrace the
