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Yblntek Plant Pulley Retractable Hanger Hanging Flower Basket Hook Hanger for Garden Baskets Pots and Birds Feeder Black-The pull down hanger is designed for holding decorative hanging baskets. -Suitable for using at balcony, allowing you raise and lower hanging plants and baskets freely.-You need to shake the pulley when the hanger cord is not locked and always down.-Can "stop" the length at any point you want. How to block on different height? 1. Take out the hook 2. Pull down the rope perpendicularly to the ground at a fast speed.3. When the rope on desired height, you can pull the rope up and down slowly (Suggestion: 10mm/s) to find a slot nearby and then it will get stuck.4.When you want to change the position again, please return the rope some distance and then repeat the previous steps.What should you do when the cord is not locked?1. Please ensure the hanging hook is vertically down, if not it will not work.2. Please ensure the weight of plant is at least 2.2lb, otherwise it will not work.3. When you need to locate the plant at a position you want, please pull the rope slowly to find a slot. (there are about ten stop points)4. Please contact us and we will provide the VIDEO GUIDE or replacement for you.Please NotedThe plant hanger is mainly designed for indoor hanging plant and can't work properly in the wind outdoorWe offer 30 days money back or replacement with no hassle! Order now and ship right away. Thank you!