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Q1: Why the earbuds stop charging when I put Flame Lite back into the case? Reason 1:Earbuds might not be placed properly and it is not in the status of charging. Solution:Make sure Flame Lite is being properly placed. Reason 2: Charging case is out of battery. Solution: To recharge the case. Q2:How to operate once the Bluetooth fail to reconnect? Solution:Keep both earbuds in the charging case with the charging case opened, and reset the earbuds: Press and hold the button on the charging case for 6 seconds. 【What You Get】 2 x Mpow Wireless Earbuds((L/R)) 1 x 650mAh Magnetic Charging Case 1 x USB C Charging Cable 3 x Silicone Ear Tips (S,M,L) 1 x User Manual 1 x Quick Operation Guide