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Tips: Here are some tips for using our 2win2buy wireless charger: Q: It does not charge my phone. A: 1. Try to wireless charge your phone without phone case. 2. Remove metal attachment and credit cards and things attached to your phone. Q: It charges slowly. A: 1. Quick Charge 3.0 charger adapter is highly recommended. 2. Turn off phone screen while wireless charging. Q: My phone get overheating A: Remove any case attached from phone back. Q: It wireless charges intermittently. A: 1. Be sure your phone case is NOT thicker than 4mm (0.16 inches). 2. Be sure your phone aligns with bottom of the charger. Q: When use GPS, the battery start dropping. A: Wireless charge is 2~3 times slower than wire charge. We recommend to turn off phone screen while wireless charging as screen is the biggest power consumer. Q: Disconnected on bumpy road, and randomly connected. A: Bumpy road could affect phone's alignment with the wireless charging coil, would need re-align. Q: What case can I use? A: It is not compatible with Otterbox, Zizo, UAG cases, and cases that are uneven or rugged. Specifications: Input: 15W (Max) 5V / 2A, 9V / 1.7A Output: 10W (Max) 5V / 1A, 9V / 1.1A Charging distance: < 0.3in Charging efficiency: ≥ 72% Interface: 1 * Micro USB port Cable length: 3.28ft Color: black Phone size: 4.0~6.5in Phone case thick: < 4mm / 0.16in Package Contents: Qi Wireless Charger Car Phone Mount x 1 USB-A to Micro power cable x 1 (car charger adapter is not included.)