All Categories
Bluetooth 4.0 Wireless, MMCX Audio Removable Connection, 8 Hour Battery Life, 10 M (32') Range, Water and Dust Resistant. In the box: MMCX Compatible Bluetooth Cable, USB Charging Cable, Quick Start Guide. Note: Earphones not included.Sound Issue:Make sure the cable is charged and turned on.Make sure that the device is properly paired with the media player. Confirm the cable isn’t paired with a different device.Remove wax from the earphone nozzle. If one ear is not working then try to switch the right and left side. Turn the volume up on both the media device and on the BT cable. Move your mobile device closer to the headphones and away from any interference or obstruction.Connect to a different music source. Unstable Connection Issues:If the media player/phone is in your pocket either take it out of your pocket or move it to another pocket. If running or doing physical activity, it is recommended to use an armband to hold your media device.Move away from other devices such as a Wi-Fi router or computer that could be interfering with the signal or turn Bluetooth off on those devices.Move the media device closer to the Bluetooth cable or make sure that there is a clear line of sight between the player and the cable.Change the type of media device you are using.Charge the battery fully.Change the orientation of the cable with the cord either behind the neck or in front of the neck to determine which is better.