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We recommend the following SIM cards when you use in USA:Only support the SIM card that support 2g.-Recommend-a. SpeedTalk Mobile Card which has a $5 plan.b. IOT by Speedtalkc. T-Mobile Prepaid Complete SIM Starter Kit SIM Card.NOT SUPPORTED: Sprint, Verizon,AT&THow to setup1).Activated the sim via your phone2).Insert the sim to watch3).Created a account in App "setracker2",registered choose North America4).Send APN codes via your phone Message app to watchFor Speedtakapn,mobilenet,,,310260#Feature:Smart Watch Phone, dial,phone book,quick learning,micro chat,camera,album,touch make friend,remember step, SOS emergency call, GPS positioning, activity tracking, anti loss, stopwatch, remote voice monitoring, remote camera, Parents can control and set the watch through the application.Note:- The GPS of the watch will be 1-4 miles error with the real position cause the different environmental,weather effects and the limited by GSM tech and GPS signal.- Unlocked for Worldwide use. Please ensure local area network is compatible with 2G Network. Please check with your carrier/provider before purchasing this item.(*Only support 2G GSM micro sim card with data and voice plan. Not support CDMA sim card.)- If the GPS Kids watch didn't work/ Device Offline ,please check if you choose the correct area when you register the APP firstly.And contact the seller directly and I will try my best to help you.In US need choose "North America"- When you insert a SIM card, the watch needs to be turned off.- Any problems,please set free to contact us anytime.