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Product Description The Vornado NGT335 Tower Circulator brings V-Flow air-circulating technology to the next level with Versa-Flow adjustable airflow. Versa-Flow allows you to create a wide span of airflow, a direct line of airflow and everything in between. The constant airflow eliminates the need for oscillation because the high volume of air is continuously moving throughout the room - creating quiet, comfortable, whole- room circulation. The NGT335 has five speeds, touch-sensitive controls, energy-saving 1-8 hour auto-off timer, easy-to-clean air inlet grill, remote control and Vornado 5-year satisfaction guarantee. Trouble Shooting Steps: - The slightly disengaged inlet grill can be re-assembled by the consumer. - Unit set to a low speed setting. Adjust to a higher speed setting. - Airflow is blocked. Remove obstruction. - The battery is dead. Replace with new 3 volt CR2032 battery. (Refer to REMOTE CONTROL.) - Refer PDF for more information. From the Manufacturer IMPORTANT INTERNATIONAL DISCLAIMER: This item is built to meet U.S. voltage requirements and may not function properly when used in conjunction with external devices that alter or convert voltage or frequency of electricity. Improper use or shipping the product outside the U.S. will void all warranties.