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Feature This art canvas is not directly printed with reactive ink(easy to make, but easily be damaged by water and sun), it is dye sublimation product (better color, anti water and sun, hard to make for many manual operation steps), we used top quality printer consumables to keep fine quality. Shipping Rate Usually we will dispatch the order wuthin 2-4 days and it need 7-16 days to arrive US.about 1% order may be delayed for uncontrolled reasons. In that case, please contact us to resolve this problem. Unforeseen CircumstancesWe will pack item very carefully, if it was damaged in transit (low probability but uncontrolled), you could contact us, we promise to re-ship for free in this case. Customized OrderIt can be customized according to your picture (picture size must be bigger than 1600 x 1200), please contact us and send us your picture, and please do send us your order id to help us know which order is your custom order.