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Food Vacuum Sealer Machine with Double-Layer Air Sealing Technology for Food Preservation, Built-in Cutter, Rich Vacuum Sealer Bags, 5 Modes Trouble Shooting Q1: Why the machine doesn't seal at all? Reason 1. The top lid may not be tightly closed. Solution: Please press down firmly on both ends of the cover and hear two obvious click sounds to ensure that the cover is completely closed. (If you could not hear the locked "click" sound, please press the end harder with your both hands.) The machine will not work properly if the cover is not closed tightly. Reason 2: The sealing bag is not suitable for this machine. Solution: Use sealing bags with folded sides. Q2:Why the machine worked once then stopped working? Reason 1: The machine is protecting itself. Solution: Please wait for 20 seconds before the next operation, or the machine may not work due to overheating protection.