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------- Product Safety Guarantee Declareation------- We guarantee that Hamlite TV backlights has no negative effect on your TV, and we will cover any loss that caused by the TV light. - 1, Hamlite TV backlight went through safety tests, and got CE certificate. - 2, Hamlite has lower-power-protect function, it will enter flash mode to protect TV from damage when the TV USB interface is insufficiently powered. - 3, Please provide us an official fault detection report issued by TV manufacturer when you suspect your TV has been damaged by Hamlite, and we are willing to take responsibility. ------- Troubleshooting------- Q1, Weak adhesive? - Clean the TV mounting surface. - Pre-targeting LED strips mounting location. Q2, TV lights flash randomly after TV off. - TV USB port still be irregularly powered after TV off, and TV lights enter Lower-Power-Protect-Function flash mode. - Please turn the light off by provided remote. Q3, TV lights randomly change its colors alone. -1, Lower brightness. -2, Pair the remote with TV lights. Q4, How to pair the remote with TV lights? - Please pair the remote with lights, if you bought more than one sets of RF remote TV lights. -1, Unplug all TV lights you have. -2, Plug the TV light, and press "Color-" and "Brightness-"synchronously in 3 seconds when plugged. -3,TV light flash once or twice, then paired. ------- What's in box------- - A 11.5 feet black led strips with S-style PCB. - RF Remote, manual. ------- Service Guarantee------- - 30 days money back. - 365 days product warranty. - Text an email to [email protected], you will be offered friendly customer support.