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CARE GUIDE *Do not machine wash or use detergent, as it will break down the wax in the fabric. Because of the wax treatment, It’s easy to leave scratches and water stain on the surface. You could use hair dryer to heat up the surface, make the scratches and water stain go away. Repair of water stain on appearance >Lay bag on a flat work surface (protect surface if necessary) >Apply heat using a heat gun or hair dryer to the canvas to let the wax soak in >Air dry * It will take more time to heat by using heat gun or hair drier for where there is crease. After that, your bag is already reborn. * Note - You may notice a waxy odor after waxing. It will air out after a few days. To prevent the breakdown of the wax finish do NOT: >Machine wash >Clean with warm/hot water >Clean with detergents/solvents/bleach >Dry clean >Machine dry or tumble dry >Scrub aggressively * If you are not 100% satisfied, Contact us directly (even if after the return window) and we will provide you with a no-questions-asked replacement or refund. *Thanks for choosing Trumno!