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Tripp Lite B122-000 HDMI Extender, HDMI F/FTroubleshooting tips : 1. The B122-000 needs to be connected in a particular order, with the longer HDMI cable going from source to the source power on the unit, and the shorter HDMI cable going from the display side of the adapter to the display. The top of the unit is labeled to show which ports are which. 2. The B122-000 supports refresh rates up to 24Hz. 3. The B122-000 supports color depths up to 24-bit (8-bits per channel).4. High quality HDMI cabling only can result in good performance. 3-year limited warranty