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QUESTION AND ANSWER ►Q: What in the package? A:1 x Handheld Garment Steamer, 1 x Brush, 1 x User Manual, 1* Travel Pouch ►Q:Have residual droplets in the tank / the paster seal is corrugated when open the package. A:Don't worry,It is caused during quality inspection,all our products are 100% full inspection,not means second-hand product.►Q:May i take this steamer go aboard?A:This steamer is 110V for US,if want take it for go aboard you need a adapter/converter to 110V(>900W)►Q:I received a defective item? A:Don't need to return the defective back to us. We don't want to waste your valued time and money. Just contact with us.►Other questions A:Just contact with us, our customer care team always ready to smooth things over