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About TiptonLight TiptonLight will always provide the best product and service,We promised to stand behind all our products Strict QCIf for any reason you are not satisfied,please kindly give us an opportunity to improve your purchase experience by contacting us through"Your Orders"in your Amazon account.We will do our best to help you out.Thank you for your support and understanding Installation steps 1.Fixed the bracket on the ceiling 2.Install the lamp holder, and follow the correct wiring steps. (Tips: Make Sure to Cut Off the Power Supply) 3.Fixed the lamp plate on the bracket 4.Hang the hollow metal lampshade on the lamp plate Suggestion 1.Always turn off the power before installing, servicing, repairing 2.Be sure to securely tighten the wiring studs to prevent loosening or leakage 3.To avoid the danger of heights,choose a solid installation surface will be better Reminder The lampshade is made by hand, there may be a concave and convex feeling,there will be welding marks in the welding place