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The Delicate Art of Bureaucracy: Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler
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About The Delicate Art Of Bureaucracy: Digital
Product Description Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy. Through humor, a healthy dose of history and philosophy, and real-life examples from his days as a government bureaucrat, Schwartz shows IT leaders (and the whole of business) how to master the ways of the Monkey, the Razor, and the Sumo Wrestler to create a lean, learning, and enabling bureaucracy. For anyone frustrated by roadblocks, irritated the business can't move fast enough, or suffering under the weight of crushing procedures, this book is for you. No matter your role, you need a playbook for bureaucracy. This is it. With this playbook, you can wield bureaucracy as a superpower and bust through it at the same time Review “Mark Schwartz turns the tables on bureaucracy, offering a practical guide to stripping out a labyrinth of rules and replacing them with simplicity, ease, and automation. His version of a benevolent bureaucracy paves the path for digital transformation and facilitates creativity and innovation.” -- Kimberly Jonson, COO, Fannie Mae “Bureaucracy has never been discussed in such an entertaining and educational way before. Learn how to clean out the organizational ‘scar tissue' that is slowing you down.” -- Adrian Cockcroft, VP Cloud Architecture Strategy, Amazon Web Services “What do ancient Egypt, Louis XIV, Napoleon, Thomas Hobbes, Moby Dick and the very-often-referred-to Max Weber have to do with digital transformation? A great deal, because bureaucracy is a permanent guest in history and a necessary evil. So whether you have fallen in love with bureaucracy or hate it, you should read this book. Bad bureaucracy can dehumanize, promote blind spots and stifle innovation. But good bureaucracy can introduce fairness and provide efficiency through scalability and predictability, e.g., in regulatory compliance. Once again, Mark manages to combine exciting storytelling with tangible analogies from history and daily life.” -- Chris Russ, Program Director and Senior Lecturer, ZHAW School of Management and Law “My brain continues to turn around quantum bureaucracy. How to get the right amount of it at the right time and in the right place, but no more and not there unless you look. Maybe Schrodinger's Bureaucracy is something I need to work on and think about…Great read, and I'm so thankful to Mark for writing this book to reform bureaucracy. With his insight into razor-bearing sumo monkeys, we can progress toward a more modern way of managing. Like Jonah, I felt trapped with no way to determine my own direction. Mark provides great tools for guiding the whale.” -- Josh Seckel, Specialist Leader, Deloitte Digital “Mark has done it again: with his usual wit and verve, he has cut past normal lazy blather about ‘bloated bureaucracies' to get to the truth about their place in the world. In doing so, he outlines not only why bureaucracies are necessary, but how they are best fought through a deep understanding of their internal logic and weak points. [The (Delicate) Art of Bureaucracy] serves as a handbook on how to fight the good fight not just for IT, but for the world too.” -- Ian Miell, Cloud Native Consultant, Container Solutions “A must read for leaders trying to break the vicious circle of ‘it can't be done' in complex organizations. Based on history, sociology, and his own experiences, Mark Schwartz explains the different perspectives on bureaucracy and how to bust it with practical steps. The perfect handbook for transformation under constrained circumstances.” -- Renato Garcia Pedigoni, CDO, Grupo Boticário “My organization launched an internal program called ‘Kill Bureaucracy' (Kill B). Reading this book made me realize the obvious: One does not simply kill bureaucracy. Following the guidelines and practical examples in this great book, one will understand that
