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Customer service: We will response all your e-mails within 12 hours with friendly customer service. You can return our product with no reason within 7 days and will get 100% refund.(please return it with complete package) In rare condition,if you receive damaged product or defective product,please contact us,we will apply a refund or replace with a new product for you. We believe that our best product with best customer service will give you the best buying experience Attention! Authentic Teammao products are sold exclusively by Teammao Purchased from 3th party sellers will not be covered by our warranty