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Product details Easy to Care 1. Memory foam pillows arrivas vacuumed sealed. Fluff viorously and allow 24 hours to fully loft. 2. Machine/hand washable pillowcase using cold water. 3. It will not become lumpy or go flat and refreshed by patting regularly. Easily Customizable Height! How? 1. Unzip the removable cover and inner case 2. Add or remove filling until the preferred level of loft that suits your style. Neck Support Pillow- Pain Relief Ergonomic and high-density memory foam pillow prevents neck and back pain, since it keeps your head and shoulder balanced and properly aligned, helps in tossing & turning, insomnia, migraines, and lessens snoring. Best choice for all sleeping positions, especially for side sleepers. What benefits will you get from the memory foam pillow? 1. CertiPUR-US Certified Foam for comfort and durability. Worry-free to sleep on. 2. Breathable rayon cotton cover, premium material ensures safety as well as allows you to sleep comfortably. What is in the box? 1x Queen Size shredded foam bed pillow 1x User Manual & Card Note: 1. To your remains valid, please follow the directions in the manual accordingly. 2. If the pillow initially has a slight odor, don't worry, it's normal with newly manufactured foam. Let it air out in a ventilated place, odor will dissipate fast. 3. 24hours/7days email customer service.