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[Features] A. The memory foam pillow is easy to Care , Shipping & Money Back . B. Bamboo pillow cover is removable & machine/hand washable. C. The king size pillows will not become lumpy or go flat, it stays fluffy yet firm. [After Sale] A. Hassle-free refund , if you aren't 100% satisfied, please contact us at any time. B. 24 hours/7days email customer service [Benefits ] A. CertiPUR-US Certified Foam for comfort, safety and durability. Worry-free to sleep on. B. Breathable rayon cotton cover, premium material ensures safety as well as allows you to sleep comfortably. C. Customizable-Unzip the removable cover and inner case-Add or remove filling until the preferred level of loft that suits your style. D. Neck Support Pillow- Pain Relief! Ergonomic and high-density memory foam pillow prevents neck and back pain, since it keeps your head and shoulder balanced and properly aligned, helps in tossing & turning, insomnia, migraines, and lessens snoring. E. Best choice for all sleeping positions, especially for side sleepers. [Package] 1x King Size shredded foam bed pillow 1x User 1x User Manual & Card [Manual & Card Note] A. To your remains valid, please follow the directions in the manual accordingly. B. If the pillow initially has a slight odor, don't worry, it's normal with newly manufactured foam. C. Let it air out in a ventilated place, odor will dissipate fast.