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About Us SONGTEC is dedicated to help customers improve the quality of life, and take customers' satisfaction our top priority! IMPORTANT NOTES (Strongly Recommend You to Read) DON'T STICK THE BATH TOWEL BAR ON WALLPAPER, PAINTED WALLS OR ANY ROUGH SURFACE!!! IT MAY DROP OFF AND DESTROY YOUR WALLS! STICK IT ON HARD, FLAT AND SMOOTH SURFACE ONLY!!! NOTE The bar itself is 12inch, but the length to hang the towel is 11.2", please note this before you buy, thanks. (Please take a look at the picture showed above for the size) INSTALLATION 1. Make sure the wall is clean and dry 2. Mark the wall, the self-adhesive cannot be re-sticked, so please make sure it's 100% the right position. 3. NO drill, just simply peel the adhesive and stick it on the wall 4. Press the adhesive parts to push the air out for 30 seconds, to make sure it stick firmly. The best you push the air out, the sturdiest it will be! 5. Leave the towel bar for 24 hours before hanging objects on it WARRANTY If you don't satisfy with the fixtures, please just feel free to contact us, and we'll try best to solve the problem better than return, anytime you want. And you are always welcome to contact SONGTEC for any questions or suggestions. Thanks. PACKAGE 1 x towel bar set (1 bar + 2 heads with adhesive pads)