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1.The new bag may have a slight smell , It generated during production. Just Open it and place it for a while then the smell will disappear. Kindly take it easy.2.The newly-received bags may be out of shape owing to logistics issues in transit.But this does not affect its usage.Please open the bag and hang it for two days .Then it will return to its original shape.3.We earnestly promise that we will provide you the highest quality products and the best after-sale services. Please feel free to contact us when you needs help, and we'll contact you within 24 hours.4.Due to differences between monitor displays, actual color may vary slightly from image.Please allow a 1-3cm measurement error due to the manual measurement.5.NOTE:Wash it with clean water in ordinary temperature.DO NOT wash it with hot water and alkaline detergent.Hang to dry and store in ventilated place instead of sun exposure.