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VERY IMPORTANT, PLEASE READ BELOW BEFORE ORDERING. Before ordering a battery, please perform the following steps to make sure your monitor and ac adapter are working. Remove the battery from the battery compartment and plug in the monitor to an electrical outlet without the battery in it. If the monitor turns on without a battery in it , then its working and you can go ahead and order a new battery. If the monitor does not turn on, then there is an issue with you monitor or Ac adapter. PLEASE DO NOT ORDER this battery if its not one of the listed models described Replacement Battery for Vtech VM343 VM341 VM333 VM321 Safe & Sound Baby Monitor Parent Unit ((3.7V NIMH 1000mah )) *****ships from the usa.