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Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy
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About Rebuilding Trust In The Workplace: Seven Steps To
Product Description If so, you may be experiencing the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. We’ve all been there, but few of us know how to rebuild that trust. Dennis and Michelle Reina have spent their careers researching and measuring workplace trust. In this sequel to their award-winning Trust and Betrayal in the Workplace, they offer everyone involved a proven process for healing: the person hurt, the person who hurt someone else, and the person wanting to help others. No matter your vantage point, this compassionate, practical book will help you reframe the experience, take responsibility, let go, and move on. The result? You’ll feel more energized and once again give your organization your best thinking, highest intention, and greatest productivity. Review “ The definitive book on sustaining trust in your organization. Dennis and Michelle Reina have created a practical manual for understanding, building, and rebuilding trust in working relationships.” —Paul Rosner, Chief Information Officer, Energy Coal, BHP Billiton, Sydney, Australia “The Reinas’ true-to-life stories inspired me to reframe broken trust and arrive in a place of renewed energy and understanding.” —Peggy Niemer, Corporate Vice President, Human Resources, Children’s Hospital and Health System “Dennis and Michelle demonstrate their profound understanding of the human spirit and human frailties—and their ability to step back and observe the strengths that can come from both. I believe this book is for everyone in relationships everywhere, not just those in the workplace.” —Stephen H. Rhinesmith, PhD, coauthor of Head, Heart, and Guts “Michelle and Dennis Reina are at the forefront of helping leaders understand the importance of trust in building high performance organizations. Rebuilding Trust in the Workplace presents actionable concepts that leaders can put to immediate use in rebuilding trust in relationships in the workplace as well as at home.” —Deborah Garrett, Vice President, Human Resources, Intuit “The principles in this book have had an important and valuable influence on how members of our team talk to each other, how we treat each other, and how we expect to be treated by others. The Reinas’ work has given us a gift that allowed us to move forward. We found a path to becoming better individuals and teammates.” —David J. Whaley, Vice President, Development and Alumni Relations, Norwich University “As organizations become more diverse, trust emerges as a critical prerequisite for the conversations necessary to align different world views in support of a common mission and vision. Rebuilding Trust in the Workplace breaks this seemingly complex issue into kaizen-like steps that can help employees, supervisors, and leaders effectively manage and best leverage a multicultural workforce.” —Harry R. Gibbs, MD, Chief Diversity Officer, MD Anderson Cancer Center, Houston “Given that trust is fragile—it can be built and broken—knowing how to rebuild trust is essential. Rebuilding Trust in the Workplace offers practical advice and guidance for how to build and bolster trust. And effective leaders know that trust is the foundation for the kind of engagement that drives high quality, sustainable results.” —Sue Hoffman, Program Manager, Talent Acquisition, 3M “As a multi-dimensional non-profit agency, we see the demand for our services at an all-time high. With pressure on staff and stress in relationships peaking, I will use this book daily in my work with managers and our teams. I know its advice will produce great results.” —Jill C. Dagilis Executive Director, Worcester Community Action Council “By applying the Reinas’ proven methods and tools for rebuilding trust, you will come to learn more about yourself and others. You will also learn how to create and sustain the strong relationships that are necessary to navigate today’s complex environment. Read this practical, easy-to-read book and turn the e
