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Project Quality Management, Second Edition: Why, What and How
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About Project Quality Management, Second
Product Description Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of Knowledge—Fifth Edition (PMBOK Guide) and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situation, analysis, and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. In its first edition, Project Quality Management was the recipient of the 2006 PMI David I. Cleland Project Management Literature Award. The award-winner offered project managers a specific, succinct, step-by-step project quality management process found nowhere else. This second edition features updated and enhanced material that meets the needs of practitioners, trainers, college instructors, and their students! Course instructor material is also available. From the Author Award-winning author Kenneth H. Rose has more than 35 years of hands-on experience in high technology development and project management and in the development and implementation of quality improvement programs, innovative performance measurement procedures, and strategic plans. He is also an experienced trainer in project management, organizational development and leadership. Mr. Rose is an active member of Project Management Institute, Certified Project Management Professional (PMP), and serves as book review editor of Project Management Journal. He is a former senior member of the American Society for Quality and ASQ Certified Quality Manager. Mr. Rose is also a life member of the National Defense Industrial Association where he served as past chairman of the robotics division. From the Back Cover Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in the Project Management Institute's PMBOK Guide Fifth Edition, and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance and control with real-world narratives, including situation, analysis and lessons learned, and provides course discussion points and practical exercises at the end of each chapter. It offers a walk-through of a wrap-up practical exercise relevant to many project domains, which will help readers gain experience using the tools and techniques of this project quality management process before applying them to their own project work. Course instructor material is also now available. Key Features Establishes a new quality tool the pillar diagram that provides a needed capability to identify root causes of undesirable effects Supplies quality processes attuned to project scope specifications used to ensure a quality product and quality processes and to help maintain cost and schedule constraints to ensure a quality project Provides techniques and tools organized and explained according to their application within this quality process that can be applied immediately to improve project implementation and customer satisfaction in any project context. Presents "off-line" treatment of the related topics of project training, leadership and organization change in appendices WAV Offers numerous downloadable tools for planning project quality, collecting and understanding data, comprehending and analyzing processes, and problem solving, as well as instruction materials for use in college and professional courses on the topic available from the Web Added Value Download Resource Center at www.jrosspub.com/wav About the Author Award-winning author Kenneth H. Rose has more than 35 years of hands-on experience in high technology development and project management and
