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Please contact customer service for the first time if you have questions or comments, we will reply you ASAP. If the return is caused by the product quality or the mistake from us, we are fully responsibility for all. Basic Info:Material: Tungsten Steel for Sharpener, Stainless Steel for Handle.Color: BlackSize: Length: 207mm (8.1 inches), Width: 66mm (2.6 inches), Height: 68.9cm (2.7 inches).Weight: 8.6 ounces Function1 Suitable for chef knife, sushi knife, santoku knife,throwing knives, steak knives, pocket knives, steel knives, outdoor knives, all straight blade knives, tactical knives, kitchen shears, kitchen scissors and kitchen knife set. 2 Removable grinder head suitable for right-handed and left-handed.3 Reduce your tiredness form dull knives Instructions:1.Insert the blade into the slot at a 90-degree angle to the sharpener.2.Place blade in carbide cutting heads(black in color).3.Pull the knife straight back towards you(2-3 times) while applying a light pressure.4.Place blade in ceramic fine smoothing rods(white in color).5.Pull the knife straight back towards you (5-6 times) while applying heavy pressure.6.If blade is still dull repeat these step until blade is sharp. Attention:Please hold the handle tightly when you are sharpening your knivesWipe the grinder head with a clean dry cloth after washing and store in dry area.Hand wash recommend. Package Included:1 x Kitchen Sharpener1 x Service Card1 x Gift Box