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FAQ&Troubleshoot 1.Q: Why my blender won't work after charging for a day? A: Please check if you turned off(Pushed In) the black safety Cut-Power Switch at the bottom before you charge or use it. This is an Upgraded Feature to save energy and protect the lithium battery. 2. Q: Why my blender chanrged over 4 hours but the red light won't change to white? A: Please check if you turned off (Pushed In) the black safety Cut-Power Switch at the bottom before you charge it. 3.Q: Can it blend ice? A: This blender can't blend ice cubes, but can blend crushed ice. 4.Q: Why the motor stopped working? A: The blades may get stucked, please invert and shake gently then restart it. 5.Q: Why the blender would start up for about half a second, then shut off? A: There may be two reasons: 1. the ingredients are too full, please keep the food material no more than 2/3 of the bottle, and add liquid whatever you blend; 2.The blades get stucked,please invert and shake gently to restart it. 6.Q: Why this blender need press 3 sec to start? A: Due to safety consideration, we designed the blender need to press 3 sec to start, in case of pressing it accidentally. 7.Q: Why the blender starts leak? A: Please check if the silicone ring installed correctly.