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What do you get: 1. A trio size (nano/micro/std) SIM which will fit all phones, make sure your device is GSM unlocked either 3G or 4G compatible. 2. Once activated, a Plan bundle of 24 GB data, 2000 voice mins, and 5000 texts for 30 days can be used (Promotion ends on Jan 1, 2019) How to activate: 1. For activation, send us message through Amazon with SIM number. 2. Mobile number is on the SIM Card. 3. Activation takes up to 24 hours during weekdays and up to 48 hours during weekends. Check Balance: To check the data balance, text Balance to 20202. O2 customer services: From your O2 phone dial 4445 (Free). From abroad +44 7860 980 202 (international rates apply) Any restrictions: 1. Use in a phone only 2. No tethering, personal hot spots. No video streaming 3. 4G signal is available dependent on geographical locations, see O2 website for further information 4. Please note you cannot use the 5000 mins/ texts to call or text US numbers. 5. When in UK, the calling and texting can be used within UK only. Customer Service: Please reach out to us through Amazon if you need any customer support. We are open 7 days a week during USA business hours.