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About Us Mn&Sue has been given a registered trademark and Amazon Brand Registry. It is our honor to provide the best quality bags with the most reasonable price and excellent experience for all of our customers. We always believe that details determine success or failure. It is absolutely worthy to own a product of Mn&Sue. Customer Satisfaction We have a very high demand for quality and craft and we always check the bag before we ship to make our customers satisfaction. PLEASE NOTE: If you have any problem with the bag, just let us know,we will try our best to solve it for you. ***ATTENTION PLEASE*** Please allow little color difference due to the monitor and light brightness. Please allow 0.3"-0.9" in size error due to manual measurement. And please confirm the size info according to our description instead of the photos. Please allow the smell in the course of packing and shipping. Open it and put it in a ventilated environment for few days, the smell will disappear.