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Note Before Purchasing 1. Kids smartwatch is packed without SIM card. 2. SpeedTalk $5/month plan recommended. 3. Not support: T-mobile, Sprint, Verizon, AT&T. 4. Watch works with 2G network, not 3G/4G, please be sure your area is covered with 2G network before purchasing. 5. Waterproof for washing hands; need to take off for showers or swimming. How to check your 2G coverage? You can check via SpeedTalk website below, input your detailed address. Green House symbol behind “2G GSM” means 2G network okay; Gray House symbol means no 2G network. If not sure please contact us. https://www.speedtalkmobile.com/coverage How to set it up? Step 1. Activate your Speedtalk sim card, available to call in & out. Not compatible: Sprint, Verizon, AT&T, T mobile. Step 2. Make sure your area is covered with good 2G for sim card to work. Step 3. Turn off the watch (must). Insert the sim card correctly; take it if already put in; re-insert. Step 4. Turn on the watch. Check signal bars are strong enough or not. Be sure it can call. Step 5. Download app “SeTracker” via scanning bar codes on the back of the watch or directly search it in app store, iOS and Android compatible . Choose your area correctly. Step 6. Please send below 4 commands via your cell phone to phone number of watch. Do keep the watch awake to receive commands. 1st: pw,123456,factory# 2nd: pw,123456,ip,54.153.6.9,8001# 3rd: ① For Speedtalk wholesale plan only: pw,123456,apn,wholesale,,,310260# ②For Speedtalk mobilenet plan only: pw,123456,apn,mobilenet,,,310260# 4th: pw,123456,reset# 5th: Reboot PS: All commands in lower-case format; no space/blank. Package includes: 1 x Kids Smartwatch (No sim card) 1 x Charging Cable 1 x User Manual 1 x Screwdriver 1 x Spare Screws