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Product Description Medical Office Procedures with Medical Pegboard, 4E is highly successful simulation of activities and events that occur in physician's office. Since the first edition of Medical Pegboard Procedures was published, new forms, procedures codes, and diagnosis codes have been initiated. This edition brings the medical office professional up to date with these changes. It also includes expanded information on HMO's a growing part of the health-care team. The set includes:Paperback book, portable student pegboard, day sheets, receipt forms, shingle checks, super bills, patient ledger cards, and an envelope. About the Author Eleanor K. Flores, RN, BSN, MEd, is an associate professor in the School of Allied Health and program chair for the Medical Assisting Programs at the Lincoln College of New England in Southington, Connecticut. Her professional affiliations include membership in the American Association of Medical Assistants (AAMA) and the Connecticut Society of Medical Assistants (CSMA), for which she served on the board of directors. She received her RN diploma from Waterbury Hospital, Waterbury, Connecticut, her BSN from Bridgeport University, and her MEd in administrative secondary education from the University of Hartford.