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Features of LP-01: 6 Channels& 12 Bands Four Program Push Button Control Can Be Used in Left or Right ear(Left tube and Right Tube) Best Layered Noise Reduction Program/Volume Control Note:1.It is important to note there is an adjustment period when wearing new devices, and it takes time to get used to new hearing aids, even if you've worn some type of hearing aid for many years. If you are a newcomer, Hearing aids may even feel a bit odd at first on/in your ears, At the same time, give yourself time, Your brain is just getting reacquainted with these sounds. 2.If your hearing amplifier stops working suddenly or doesn't sound loud enough(even replaced the new battery), most of these case were caused by obstruction in the ear domes, please clean your ear dome and replace new wax guard. 3.If the Ear Dome is not Inserted Well Into Ear Canal or Air Leaks At the Ear Dome Edges, When the PSAP is Close to Hand or Wall, A Certain Amount of Sound Will Go Back Into the Microphone, The Sound Is Re-amplified Which Causes That Annoying Whistle. Choose the Provided Ear Dome Which Best Fits Snugly in Your Ear Canal. Place your PSAP Over The Top of Your Ear Until It Rests Securely Behind Your Ear. Gently Put The Ear Dome Into the Ear Canal and Make Sure it Fits Snugly Inside. What's Included: 1 LAIWEN Digital Hearing Amplifier 2 Sound Tube 6 Earplugs(Different Sized) 2 #312 Battery 1 Shockproof Case 1 Cleaning Brush 1 User Manual 1 Little Stick Tools for Removal