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We offer lifetime technical support for you,if you have any problem,feel free to contact with us via Amazon Support. You can always come to us for free customer service at: https://www.amazon.com/shops/PalmTalkHome Product Specifications Product Name: smart watch Phone Screen: 1.44 inches Watch language: English Material: plastic and silicone Waterproof: YES Resolution: 240 * 240 Time format:24 Hour Battery capacity: 400MA, Standby: 100 h" Setup ◆Step 1. Downlad the APP "Setracker" and Register a North America Account. ◆Step 2. Scan watch back Reg ID to register. ◆Step 3. Into app, check the map whether can located the position. ◆Step 4. However, if the map shows device offline, please using your phone text message send below command to watch. For Speedtalk Regular Phone apn,wholesale,,,310260# For IoT device apn,mobilenet,,,310260# ◆Step 5.Test in App.For more details, please follow our user manual before you use. Other Notice 1.This watch support GPS tracking feature 2.The call function of the is only activated after a Micro SIM card is inserted. Unlocked for Worldwide use. Please ensure local area network is compatible with 2G Network. Please check with your carrier/provider before purchasing this item. Some countries have stopped using 2G / GSM networks, please do not order. 2. Time: This watch shows 12Hour analog time on Lock Screen, 24hr digital time on main screen. And it can't be changed. 3.IP67 Waterproof Support use under the water depth less than 1 meter in 0.5hours. support swimming, bath, pool(Not in hot water, hot bath or sauna; Not press button underwater) 🎁Package includes: 1 x 2G GPS smartwatch 1 x USB cable 1 x User manual