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Kindly Note: please check the 2G coverage near your house before placing the order. If the 2G signal is not good or not be covered around your house, then the watch can not work. https://www.speedtalkmobile.com/coverageMap . Details for USA customers SIM Card Recommend Because the watch itself needs 2G network. If you use the watch at U.S, then just “Speedtalk” Sim Card can be used as watch sim card. You can order the SIM card from speedtalkmobile official website, recommend choose "Kids plan" or "GPS Tracker plan" start at $5/monthly, it includes 100minute call and 100 MB Data and 100 Texts. No limit for parent cellphone services, att or other carriers will be ok. But for the watch sim card itself, the watch just can use Speedtalk service. How to setup: 1. Activate the watch sim card , be sure the sim is activated with Voice,Text and Data plan, no PIN code; 2. Turn the watch off first then insert the sim to watch; (Please note the chip angle when inserting the sim card) 3. Create an account in App "setracker",register choose North America; 4. Via your Phone Message App(Not Setracker)send APN command to watch SIM card number. If your watch sim card APN is wholesale, then send below one: pw,123456,apn,wholesale,,,310260# If your watch sim card APN is mobilenet, then send below one: pw,123456,apn,mobilenet,,,310260# Then reboot: pw,123456,reset# Any concerns, you can contact us and we will help you to solve. via https://www.amazon.com/seller/palmtalkhome , Then click the Yellow Button: “Ask a question”. We will respond within 24 hours. Package Includes: 1 x Kids Smart watch 1 x charger 1 x Manual