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CIVIGEM Smart Lock, Ahead Of The Future1.Installation Tips1)The arrow on the deadbolt always keep up2)Deadbolt always keep pull in3)Front Panel spindle always keep horizontal4)Change to "L" or “R" position in the PCB of back panel5)If your door is left open ,deadbolt knob always horizontal;If your door is right open ,deadbolt knob always vertical2.Packing Lista.Front Panel*1b.Back Panel*1c.Deadbolt*1d.User Manual*1e.Plate for fix front*1f.IC Card*3g.Mechanical Key *3h.Strike*1 and Strike Box*1i.Waterproof Rubber Plate*2j.Chuck*1k.Screws Casing:30mm*4/40mm*4h.Screws:(For Wooden Door)M4*25mm(4)(For Aluminum Door)M5*10mm(4)M4*30mm(4)M4*40mm(4)M4*12mm(4)3.Pay Attention1) Please keep the mechanical key outdoors, just in case the door is locked outside.2) Please replace the battery in time when the battery is low.3) When using the passage mode, you must verify the unlocking (any method except the key) once to take effect.4) Please use this lock within the temperature range of -13℉ to140℉ and humidity of 20%-90%5) Applicable door thickness 1.38in to 1.97in6) When the batteries run out, you can use the power bank to power the lock to prevent the risk of being locked outside the door7)In order to prevent scratches on the lock during transportation, we have added a layer of film on the surface of the lock. When you receive the product, if the film has been scratched, please tear it off before use. We guarantee that the products you receive are new.4.Warm TipsBuy it with confidence, We promise 30 days worry-free return, 1 year warranty . After purchase, you will have a 7*24 hours manual online service, as long as you encounter problems, please contact us