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Shipping: 1. Item will be shipped out within 2 days after payment is received. If you have other request, please contact us in 24 hours when clear payment. 2. Order will be shipped to you by the address which your leave on Amazon. Please make sure you address is correct. 3. If you do not receive your order after Estimated Delivery Date, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! Guarantee & Service: *Thank you for visiting JOVIVI Store. We are specializing in Jewelry Making Beads and Findings. *If you like this product, we advise you add it to wish list now, so that we will inform you immediately once it has a discount. *And you can click our brand name which on the top of the title; you can find more jewelry making beads with high quality and reasonable price. *All emails will be answered within 24 hours. If you do not receive any reply, please kindly re-sent your email and we will reply as soon as possible.