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Can I CUSTOMIZE the shoes? If you wanna customize your dreaming shoes which is the one and only belongs to you, please feel free to contact us for detail, Change the color or patten of sole Change the color or prtten of upper Change the heel height Script your name or meaning word on shoes What if I buy it and DO NOT fit? We will send you an email to inquiry size info after ordered,If you replied our query mail, then size still has problem, we will exchange the updated size to you for free. If there is quality problem, we will reprocess a new pair to you for free after the confirmation. When can I RECEIVE my shoes? As all of our shoes are handmade, so we need 8 working days to make, you will receive your shoes within 3 weeks if no surprise, faster shipping or an urgent needing is still available, please contact us in detail. What if i want to do the RETURN? We hope you are satisfied with all of your purchases but if you don't like the shoes pls contact us, we will try best to solve it.. Everyone should have a pair of good shoes, because it will take you anywhere you want to go.