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SZ KAMANER TRADE&TECHNOLOGY CO., Ltd. own registered brand Spritech ®. Copyright by Spritech are all reserved. Standard Shipping : Estimated Delivery:shown on the order is the longest estimation.Usually, it will take about 7-15 business days for delivery. Sometimes it may delay due to strict customs policy, bad weather or some other environment factors. (excluding Saturday and Holiday).Usually, orders will be shipped within 1-2 business days via Standard Shipping once Payment is processed successfully.Please ensure your contact information on your account is 100% right before placing an order. If you need to change it, please immediately provide us the new one before it's shipped out. Warranty/Replacement/Refund: Our products come with a 30 days warranty. The warranty covers against defective workmanship only,misuse or willful damage will render the warranty void.If the item you have received is defective in any way, please email us for replacement or refund.We do not accept returns without first requesting an RMA (Returned Merchandise Authorization). Refund is not allowed if you purchase the wrong item, replacement is the only option. If you have any questions, please contact us via Amazon message system. Please DO NOT leave a neutral or negative feedback before contacting us. We will reply you in 24 hours.