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Health Care Quality Management: Tools and Applications
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About Health Care Quality Management: Tools And
In today’s challenging health care environment, healthcare organizations are faced with improving patient outcomes,redesigning business processes, and executing quality and riskmanagement initiatives. Health Care Quality Managementoffers an introduction to the field and practice of qualitymanagement and reveals the best practices and strategies healthcare organizations can adopt to improve patient outcomes andprogram quality.Filled with illustrative case studies that show how businessprocesses can be restructured to achieve improvements in quality,risk reduction, and other key business results and outcomesClearly demonstrates how to effectively use process analysistools to identify issues and causes, select corrective actions, andmonitor implemented solutionsIncludes vital information on the use of statistical processcontrol to monitor system performance (variables) and outcomes(attributes)Also contains multiple data sets that can be used to practicethe skills and tools discussed and reviews examples of where andhow the tools have been applied in health careProvides information on root cause analysis and failure modeeffects analysis and offers, as discussion, the clinical tools andapplications that are used to improve patient careBy emphasizing the tools of statistics and information technology,this book teaches future health care professionals how to identifyopportunities for quality improvement and use the tools to makethose improvements.
