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Customer Service Email: [email protected] Why choose geekgo Card Reader ? 1.Release the space of your SD and TF card and Backup data on your SD and TF card 2.Share your photos and videos of your camera on your social network freely any time. 3.For photographers, easy to use, transfer picture to your PC or Mac when you need edit photos. 4.Copy the movie from SD card to your iPhone/iPad/Andorid phone and watch and edit them easily. Compatitable for: *3 in 1 design card reader,small, portable design for iphone/Micro SD USB/USB connector.(Android phone must open OTG function); *Cellphone: iPhone XS MAX/iPhone XR iPhone X iPhone 8 iPhone 7 iPhone 6 iPhone 5 iPhone SE *The android phones with micro usb port have OTG function. *Tablet: iPad Pro/iPad Air 2/iPad Air/iPad 4/iPad mini. *Media player: iPod Touch 6/iPod Touch 5. *PC: With OSX, Windows, Linux operation system. *Camera:SRL camera/Trail Camera/Action Camera/Gopro Camera/Quadcopters Camera. Use Tips: Please download the free app named "iUSB Pro"from app store (iOS system). If your iphone can't read the card reader,Remember download app "iUSB Pro" again. Android phone can use directly without app,open otg function and when you connect the card reader, please enter into the phone "file manager" to operate. Precaution Notice: * Please do not disconnect card reader during file transfer. * Please do not connect both side of card reader at the same time. * Please do not use card reader as cable. * If iOS device pops up a message said "this accessory is not optimized for this phone", just disconnect and reconnect again. * Please insert your memory card into the device before connect to your iphone or ipad. If your phone case is thick, please take it off before using the device.