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New Arrival Sale, Don't Miss it. Buy with Risk Free Confidence 30 Days -24 Hours Money Back Guarantee: We offer 24 hours money-back guarantee if you receive a defective product or product damage in 30 daysCaution 1. The torch lighter has strong jet flame, so it's prohibited to point at the body or any Inflammable things that you don't mean to light up. 2. Keep the torch lighter away from the children can reach. Trouble Shooting If the lighter don't work, please check about it following the steps below: 1, Check if there is butane jetting out when push the trigger. You can smell it or feel it by your finger. 2, Check and adjust the flame size switch underneath, jet torch may NOT be ignited at the lowest or highest flame setting. 3, Check about the piezo ignition. If there is spark and make sure the spark is pointing closely at the jet nozzle. Filling Butane Before Using Due to air mail regulation, all lighters are come without butane gas, so please refill fuel before using. Choose the right nozzle (receptacle), and then place the butane fuel nozzle into filling valve and depress with firm and even pressure. Wait at least 2 minutes after refueling before using. Lighter will not be ignited at the lowest setting or if the gas fuel is mixed with the other gas. So, please deflate the rest gas before refilling different butane. Return Policy If the product is damaged or defective when you receive, please don't hesitate to contact us for return. Replacement or fully refund will be issued within 24 hours. All non-defective, undamaged products can be returned within 2 month after you purchased. Don't adjust the flame too strong or else the gas will run out fast due to small tank design. If you demand a lighter with flexible neck by an affordable price, just click "Add to Cart" now.