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Women's Small Crossbody Bags Shoulder Bag Satchel Purses About After-sales Service As a honest Amazon seller we offer convenient after-sales service: *If the item broken,damaged or wrong item received, customer only need to send a picture to us will be ok, and then we will refund or resend in 24 hours; *If customer do not like it, we can offer return, or give serveral suggestions we think is better or more convenience; *If for other reasons, we encourage our customer contact us, we will response within one business day and do our best to service you.