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Quick question and answer: When i received a Dirty , broken or original box is torn (opened) face steamer, what should I do? ✍Contact with us or Amazon do not hesitate, we will refund! Refund! Refund! If facial steamer do not come with instruction guide or lose additional supplies. ✍We will sent to you when you are contact with us. If you are feeling this facial steamer very little steam and not enough for you to use. ✍Please return back and get a full refund, We just hope that you have a good shopping experience, I am sorry to bring you trouble. I am only had it 2 months, It stopped working after using the steamer twice. ✍Contact with us, all problem can be solve! Working Principle: ❤Using the steam produced by boiling water, it can penetrate the bottom layer of the skin well to achieve the effect of hydrating. ❤Please noted: Large-capacity water tank can store 50ml one time and spray for 20 minutes. ❤Switch 1 need to takes 5 minutes to boil the water, Switch 2 only need 2 min. How to use the facial steamer? ➤*Step 1* Add water Add water into the base,Do not fill water more than 50ml ➤Step 2* Install steamer The steam mask aligns with the bottom card slot, rotates clockwise and secures ➤Step 3* Power on&Steam Face Attention Please: 1. When the steamer starts to release steam, some hot water droplets may be splashed, which is normal 2. Please keep at least 15CM between face and nozzle edge.the steam should be directed at the top of the chin.Ensure the steam covers entire face 3. When water insufficient, the steam will change or stop to spray steam. Please turn off and add water after cooling for 10 minutes Package included: 1 x Facial Steamer 1 x 40ml Measuring Cup 1 x Nose Cap 1 x 20ml spray bottle 1 x User Manual(Please read it before use)