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If you have problem with programming at the beginning or your lock stops working, please take a VIDEO to show us the problem and send it to the email address displayed on the manual. Door Requirements: Material: Wooden door (or any door can be drilled) Door thickness: 38-50mm This is a latchbolt, not deadbolt. Features: Passage Mode: Leave the door unlocked in peaking hours. During passage mode, you can still press one key to lock the door. Auto-Lock Function: Auto lock in 5secs after being unlocked. Anti-pry function:You can add random irrelavent code before your real code to prevent others from copying your code. Break-in Alarm&Block:6 consecutive failed unlockings will trigger the alarm, keypad stays in block status for 1min. This function will effectively prevent people from attempting breaking-in. User Capacity: Store up to 253 users(3 admins, 250 ordinary users). Quickly add or delete each user individually, making it easy to manage access for different groups of people such as employees, contractors, guests and house keepers. Specifications: Card type: MF Card Power supply: 4pcs AA batteries. 9V battery for emergency. Static current: