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On March 8, 2014, families of passengers aboard MH370 went to the Beijing Airport pick up their loved ones and saw "delay" on the arrival boards. Within the hour, they were instructed to gather at a hotel conference room because the plane had disappeared from radar. Paul Yin immediately orchestrated counseling for all those involved by connecting them to insurance/EAP if they had it, trained counselors on the spot, and conducted his own sessions. He was the face on all the newscasts (CNN, Anderson Cooper, NBC, and many other international news outlets) as an advocate for the families. Paul's memoir details the events of his life, including his fight to change the culture of China in regards to the field of psychology, that led him to play that prominent role in one of the most devastating and mystifying tragedies leaving a wound felt by everyone around the world.