Exam 70-685: Windows 7 Enterprise Desktop Support Technician

Product ID : 16837145

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About Exam 70-685: Windows 7 Enterprise Desktop Support

Product Description This Microsoft Official Academic Course (MOAC) 70-685 Windows 7 Enterprise Desktop Support Technician, Revised First Edition fully prepares your students as they master the necessary skills for their MOAC Windows Server MCTS certification exam. This new edition contains a large number of new labs with an even greater emphasis on the troubleshooting tasks that students will encounter as they learn the skills of a desktop support technician. The labs will continue to support their corresponding textbook lessons and will provide students the opportunity to explore Windows 7 troubleshooting issues in great detail. About the Author The Microsoft Official Academic Course series is a complete program for instructors and institutions to prepare and deliver great courses on Microsoft software technologies. With MOAC, we recognize that, because of the rapid pace of change in the technology and curriculum developed by Microsoft, there is an ongoing set of needs beyond classroom instruction tools for an instructor to be ready to teach the course. MOAC endeavors to provide solutions for all these needs in a systematic manner in order to ensure a successful and rewarding course experience for both instructor and student―technical and curriculum training for instructor readiness with new software releases, the software itself for student use at home for building hands-on skills, assessment and validation of skill development, and a great set of tools for delivering instruction in the classroom and lab. All are important to the smooth delivery of an interesting course on Microsoft software, and all are provided with the Microsoft Official Academic Course program.