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Q&A about ESR Product: Q1: Is it compatible with iPhone 8 Plus (2017 Release) and iPhone 7 Plus (2016 Release)? A: Yes, it compatible with both iPhone 8 Plus and iPhone 7 Plus. Q2: Does this work with wireless charging? A: Yes, it supports wireless charging. Q3: Will this case need to be taken off to wireless charge the phone? A: No, it supports wireless charging without taking off your case. Q4: Is it soft on the outer or hard plastic? A: It is a three layer case. The outer layer is soft flexible tpu, the middle is make-up layer and the inner layer is hard pc. Q5: Is there a lip on the front side of the case that would keep the screen from touching if laid down on a surface? A: Yes, this case does have a small raised lip on the front. Q6: Do I need to take off the when I want to charge my iPhone? A: Easy access to speaker & charging port without having to remove the case for its precise cutouts. Q7: Does this case fit snugly on the iPhone or is it pretty loose? A: It fits perfectly and not loose at all. Q8: Can I get replacement or full refund if the item doesn't work well? A: Yes, replacement or money back if any happens to our products during the period of warranty (180 Days Warranty).