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Change the passwordTo change the password, you have to open the door at first. Enter the password (default:0000) to open the door. Press the button "*"(Attention: Don't hold "*", just press.), and then you can enter the new password of four digits in 15 seconds, and finally press the button "#". The password is successfully reset and you can close the door at this moment. The SOUND MODE of passwordThere is switch behind the door to control the sound mode of password. Open the door and you can see the switch, if you choose BEEPS SOUND, you will hear "beep" when you enter the correct password or you will hear "OHOO" when you enter the wrong code. If you choose VOICE, you will hear "password please" in a fast speed when you enter the correct password or you will hear "OHOO. Sorry, please try again" when you enter the wrong code. The "password please" is the same as hearing the beep sound when typing in your pin. So all you have to do is enter the pin just ignore the "password please".If you wanna stop the machine from saying "password please" there is a switch inside the safe door just switch it from voice to beep sound. To avoid confusion, we recommend the BEEPS SOUND mode. AttentionThe bank will reset to the default password code "0000" when the batteries are taken out.