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Defending Human Attributes is a passionate, entertaining, and brilliantly reasoned call for the humanization of modern design. This CD-ROM and 10-page Users Guide for Macintosh contains Donald A. Normans three most popular books on the theory and practice of human-centered design, and features Norman himself, popping up on the page to illustrate and illuminate the themes of his work. The CD-ROM also contains three new lectures by Norman and the Gallery of Unfindable Things, illustrated by Jacques Carelman and narrated by Norman. The Gallery illustrates important design principles by examining impossible, unusable, and whimsical objects that never were.