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Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance
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About Clarity First: How Smart Leaders And Organizations
Product Description Award-winning business performance improvement and Lean management expert Karen Martin diagnoses a ubiquitous business management and leadership problem―the lack of clarity―and outlines specific actions to dramatically improve organizational performance. Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way. In Clarity First, Karen provides methods and insights for achieving clarity to unleash potential, innovate at higher levels, and solve the problems that matter to deliver outstanding business results. Both a visionary road map and practical guide, this book will help leaders: •Identify and communicate the organization’s true purpose •Set achievable priorities •Deliver greater customer value through more efficient processes •Provide greater transparency about true versus assumed performance •Build strong problem-solving and critical thinking capabilities throughout the organization •Develop personal clarity to be a more direct, purposeful, and successful leader Eliminating ambiguity is the first step for leaders and organizations to achieve strategic goals. Learn how to gain the clarity needed to make better decisions, lead more effectively, and boost organizational performance. When it comes to leading an outstanding organization, every great leader needs Clarity First. From the Publisher Karen Martin, president of global consulting firm TKMG, Inc., and the online learning destination TKMG Academy, Inc., is a leading authority on Lean management and business performance improvement. A skilled change agent, she teaches effective ways to design work systems, grow market share, build organizational capabilities, and accelerate improvement. A popular keynote speaker, she is the author of The Outstanding Organization and coauthor of Value Stream Mapping, both Shingo Research Award winners, as well as coauthor of two other titles on business performance improvement. From the Back Cover “How many of us have felt the tension of the boss asking, ‘So are we all on the same page?’ Just once I wanted to ask, ‘Which page, boss?’ The whiteboard, the e-mail summary, the yellow pad? That kind of ambiguity ruled my early work life and led to my deep professional disillusionment. I later learned, and Karen Martin shows us in Clarity First, it doesn't have to be that way! “For me, joy and clarity are inexorably linked as clarity leads not only to getting things done but getting the right things done right, and thus a chance to ‘work with pride,’ as W. Edwards Deming suggested was all that anyone wants from their work life. Karen Martin provides us, with Clarity First, the path to this kind of joy.” —Richard Sheridan, CEO of Menlo Innovations and author of Joy, Inc. “In a crowded and distracted world, leaders must develop clarity in order to rise above the competition, create better relationships, and grow their business. In this insightful book, Karen Martin gives us a clear vision for clarity.” —Sally Hogshead, New York Times bestselling author of Fascinate and How the World Sees You “Imagine the insanity of driving your car through a torrential downpour without windshield wipers. Far too often business leaders drive their company in this very way. In Clarity First, Karen Martin gives us a true gift: the organizational equivalent of high performance wiper blades to cut through ambiguity and achieve diamond-like clarity.” —Matthew E. May, author of Winning the Brain Game and The Laws of Subtraction “Karen focuses on, dissects, and gives excellent advice on how to address one of the most important weak points of conventional management: the lack of clarity. The need to operate wit
