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Chris-T is a registered brand and we have our own factory. All Chris-T's shoes are made with the best quality materials . Customer comfort and fashion are our core concept. FEATURES: 1.Heel: 4 inches/10cm/100mm;Material: smooth satin upper ; leather inside and insoles;Rubber soles. 2.The satin pointed Toe shoes are the best way for party/working/daily wearing,just relax your body and enjoy your good time. 3.Ship shoes within 2-3 days , you will receive it 3-15 days. Default USPS to U.S.Fedex、UPS and DHL shipping service are availabe,which only takes 2-3 shipping day,choose the Expedited shipping template. 4.Shoes are standard size.Fits true to US size, both in length and width, please take your normal size. 5.No color difference between shoes and pictures. 6.All orders only can be cancelled within 48 hours after ordered.7.RETURN POLICY:Return to U.S. addresses,return/exchange is simple and convenient.30 Days Return Refund.please apply for a Return or Refund directly, when you received or not received shoes. DO NOT apply for A-to-z Guarantee Claim or Chargeback claim.We will agree to your request within 8 hours. Contact us if you have any problem when you received the shoes, we will re-ship a new shoes to you or give you full refund . We appreciate your Good Review and Five Star. PLEASE DO NOT leave negative feedback without first communication with us. We request that you contact us immediately BEFORE you give us NOT FIVE STAR, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them .