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Note: If your phone charges slowly or won’t charge Follow these steps and try again after each: 1.Check your charging cable Please use BOSLISA original fast USB charging cable, don’t use normal charge cable to charge 2.Check your power sources Please plug your charging cable into USB wall adapter(QC 2.0/QC 3.0) which support power≥10 W. Do not use Apple's 5V/1A stock charger or a computer's USB port to power your BOSLISA wireless charger. For Iphone & Samsung phone’s fast charging, a quick charge 2.0 / 3.0 adapter is required 3.Check your phone case Please remove the case if it is over 5mm or with metal or magnetic attachments or credit cards on it before use Specifications: 2. Input: ≥10 W (Do not use Apple's 5V/1A stock charger or a computer's USB port to power your BOSLISA wireless charger). 2. Output: 5W~10W 3. Transmission distance: Vertical ≤5 mm Compatible Charging Modes - 10W/7.5W/5W 1) 10W fast wireless charging REQUIRED QC 3.0 adapter: Compatible for: Samsung Galaxy S9+ / S9 / Note8 / S8 / S8+ / S7 edge / S7 / Note5 / S6 edge+ so far; 2) 7.5W fast wireless charging REQUIRED QC 2.0 adapter: Compatible for:iPhone X / 8 / 8 Plus so far; 3) 5W Standard wireless charging mode: Compatible for all standard qi-enabled devices, such as Lumia 1520/930/928/920/830/735, HTC 8X, LG G4/3/2, NEXUS 7/6/5/4 and more. Package Content 1 x Qi Wireless Charger Pad 1 x Micro USB Cable 1 x User Manner